Privacy Policy

Privacy Policy

How we collect, use, store, and protect your personal information.

Effective Date

Last Updated: June 2026

At RTW Global Services, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Address
  • Date of Birth
  • Passport Details
  • Nationality
  • Emergency Contact Information

Travel Information

  • Destination
  • Travel Dates
  • Passenger Details
  • Hotel Preferences
  • Flight Preferences
  • Visa Information

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies
  • Website Usage Data

2. How We Use Your Information

Your information may be used to:

  • Process bookings
  • Arrange flights
  • Reserve hotels
  • Process visa applications
  • Send booking confirmations
  • Provide customer support
  • Improve our services
  • Prevent fraud
  • Comply with legal obligations
  • Send promotional offers (with consent where required)

3. Information Sharing

We may share your information with:

  • Airlines
  • Hotels
  • Visa Processing Agencies
  • Tour Operators
  • Insurance Providers
  • Payment Gateway Providers
  • Government Authorities (where legally required)

We do not sell your personal information to third parties.

4. Payment Security

Payments are processed through secure third-party payment gateways.

We do not store:

  • Card Numbers
  • CVV
  • Banking Passwords
  • UPI PINs

All transactions are encrypted using industry-standard security protocols.

5. Cookies

Our website uses cookies to:

  • Improve browsing experience
  • Remember user preferences
  • Analyze website traffic
  • Enhance website performance
  • Deliver relevant content

You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no internet transmission is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete bookings
  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent (where applicable)
  • Request data portability
  • Object to certain data processing activities

Requests may be subject to legal or contractual limitations.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites before sharing personal information.

10. Children's Privacy

Our services are not intended for children under the age required by applicable law to consent independently.

We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with the updated effective date.

Continued use of our website after changes indicates acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website.

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